The Geogetown Police Department's Communications Center is assigned to provide citywide communications with police, fire, sheriff, and medical services and to serve as a liaison with citizens who require emergency assistance. The Department employs dispatchers who work 24 hours a day, seven days a week to be at your assistance.
Center Hours: 24 hours a day, 7 days a week
Address: 911 Communications Court, Georgetown, KY 40324
For emergencies dial 911
For non-emergencies dial (502) 863-7820 or (502) 863-7821
Georgetown - Scott County 9-1-1
C.A.R.E. Program
"Community Awareness in Reporting Emergencies"
This program is designed to teach both children and adults how to save lives and property through proper use of 9-1-1.
If interested in scheduling a presentation, please call:
Dee-Dee Halley, C.A.R.E. Instructor
502.863.7820
National Telecommunicator Week
April 8-14
Georgetown Scott County Telecommunication Committee Meeting
3rd Wednesday of the Month at 2:00 p.m.
Georgetown City Council Chambers
Frequently Asked Questions
How do I know when to call 911 and when to call the non-emergency line at 863-7820?
911 emergencies include:
- Crimes in progress
- Injury Accidents
- Medical Emergencies
- Fires
- Electrical lines down
- Gas/Toxic Leaks
- An immediate situation where someone can or could be hurt
Non-emergencies include:
- Crimes not in progress
- Non-injury Accidents
- Scheduled Events (funeral escorts, sports, parades, etc.)
- Weather Conditions
- Dog Barking
- Loud Music
- Illegal Parking
- Traffic Violations
What information should I give to the dispatcher?
- The location of the emergency. Be as exact as possible, a house address or street intersection.
- A description of the emergency or event.
- Names and descriptions of persons involved.
- Descriptions of vehicles involved.
- Any injuries to yourself or other individuals along with the type of injury if known.
- Were any weapons involved, and if so, how many and what type.
Do dispatchers wait until your call is completed before sending out emergency units?
No. While it's very important for the dispatcher to listen to all the facts in order to send out the right type of emergency personnel (ambulance, patrol, special units, etc.), they do not wait until your call is completed to send out help. As you are providing details of the emergency, dispatchers key-in the information to a computer-aided system which is immediately broadcast to police patrol units. This is why, for example, a police unit may be the first to arrive to a fire emergency.
Can I dial 911 from my cell phone?
Yes. However, there may be some areas in the county where cell phone calls are routed to the Scott County Sheriffs Office. If your cell phone directs you to the Scott County Sheriff's Office, you will need to tell them you have an emergency in Georgetown and you need to speak to the Georgetown Police Department. You will be connected to the dispatch unit immediately.
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Communications
Georgetown, KY
